How to improve your chances of a free upgrade on check-in

receptionist1. Always greet the receptionist with a smile and use their name. If there’s no name tag then feel free to ask!

2. Think of something you could give to the receptionist on check in that is not an obvious suck up, but a gesture of your generosity that she could possibly reciprocate on check in.

3. Do not ask out the receptionist on a date!

4. Do not ask straight out for an upgrade – instead you could possibility say “Are you guys going to be over booked in your standard rooms tonight? and if so what would be the possibility of me being one of those people to upgrade?”

5. Always be willing to listen to what the receptionist has to say – the more polite you are the more she/he will look after you! ;-)

6. Feel free to pop down and say hi for a quick chat during your stay.

7. Always be willing to take the time to fill out the comments card  - or praise the receptionist through writing if you have been treated well. This inspires the staff member to remember and continuously look after you. We will look after anyone that takes the time to do this now and in the future. ;-)

8. Never claim your own self importance!

9. Always look the receptionist in the eyes ;-)

10. Treat the receptionist like you would like to be treated!

Remember  - the better relationship you have with the staff at the accommodation property, the more benefits you will receive without having to pay for them. Apply this here and within life!

About the Author